📍 Onsite, London, UK

⚠️ We’re experiencing more inbound interest than we can handle and gearing up to exhibit at three major accounting conferences next year. This is a pivotal moment, and we need someone who can work alongside our CEO to support and grow our rapidly expanding customer base.

About us

About you

  1. Adaptable: You thrive in fast-paced, highly ambiguous, early-stage startup environments
  2. Excellent communicator: you’re a great listener, can clearly articulate ideas and build trust
  3. Customer-obsessed: you love delivering customer value and exceeding expectations
  4. Product-minded: you quickly grasp domain expertise and align customer needs with product
  5. Results-driven: you are motivated by achieving goals and delivering measurable outcomes
  6. Ownership-mentality: you own projects end-to-end and work independently when needed

About the role

Your time will be split across 3 core areas…

📈 Full-Stack Growth: from content marketing and conferencing to managing inbound leads, generating outbound opportunities, delivering demos and closing sales

🌟 Customer Success: onboarding new customers and growing existing contracts through excellent service, handholding customer relationships and creating useful documentation

⚡ Product: you will spend most of your day speaking with prospects and customers, becoming a domain expert whose insights will be invaluable in prioritising and shaping our product roadmap

<aside> 💼 The accounting industry has only seen one major innovation in the past decade: the move from desktop to cloud. Now, with the rise of multimodal AI, we’re positioning Briefcase to lead the coming AI revolution.

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Sounds exciting?